Jamie Naughton joined Zappos.com, Inc. in 2004 the company which was previously recognized as one of the "100 Best Companies to Work For," by Fortune Magazine in 2009 and the leader in online apparel and footwear sales. As Speaker of the House, Jamie works directly with CEO Tony Hsieh, focusing on the culture for which the company has become known. Her role is essential in creating and driving the architecture of the dynamic culture as well as focusing on culture R&D to ensure Zappos.com always stays relevant to both the employees and their customers. Jamie embraces and spreads the concept that by focusing on your employees and customers, good companies can become legendary companies.